Experience

Professional 

Information
 

  • Experienced CIO  

  • Substantial depth of knowledge and passion for:

    •  Store Systems: POS, workforce management, performance management

    • Customer Marketing Systems: Executive leadership over loyalty program implementations, database builds for direct / email campaigns, and reporting

  • Strategic roadmaps to integrate enabling technologies and improve business processes

  • Facilitate the process of business requirements gathering

  • Creation of vendor request for proposal, lead the selection process, and negotiate pricing

  • Timeframe with phased approach for deliverables  

  • Initiation of program startup / ongoing support

Strategic Business Management Consulting (2007 - present)

 

 

  • The Vitamin Shoppe:

    • Manage the restructuring and relaunch of the Loyalty Program

  • Sally Beauty:

    • Manage the development and implementation of a new Loyalty Program 

  • Pier 1: 

    • Facilitated the process for numerous RFPs

    • Customer Marketing: campaign management, loyalty, customer datawarehouse

    • ecommerce fulfillment center creation

    • POS hardware / software RFP and implementation

    • Workforce management

 

  • ascena: Justice, dressbarn, maurices

    • Senior Advisor for Customer Marketing database for campaigns and reporting implementation, mobile store strategy across multiple brands

 

  • Hibbett Sports:

    • Store System strategy

 

  • Nike:

    • Vendor selection

 

  • Big Lots:

    • Customer Marketing requirements, RFP, vendor selection for campaign and offer management / customer analytics

 

  • Express:

    • Overall strategy and guidance for the implementation of store systems (POS and workforce management)

 

  • Epilepsy Foundation of Central Ohio:

    • Interim Executive Director, strategic direction for revamping the management model

 

  • The Ohio State University:

    • Assistance with strategic direction of the Real Estate department of the Fisher School of Business

 

  • Skilken:

    • Strategic and marketing planning assistance for various business lines

 

Limited Brands: prior to 2007

 

  • Vice President Insight Customer Marketing: led major initiative to select and implement Campaign Management tools for Customer Marketing Organization

  • Vice President Application Development: all aspects of retail application implementation and support

  • Vice President Store Systems: implemented systems to drive top line store sales growth profitability by providing customers with a consistent, high quality in-store experience

  • Brands supported over the years included:

    • Abercrombie & Fitch, Bath & Body Works, Cacique, Lane Bryant, Lerner, Limited Stores, Limited Too, Structure, Victoria's Secret, White Barn Candle

  • CIO Limited Stores

 

 

 

 

 

Work

Experience

 

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T: 614 270-8381